Registration, Refund and Cancellation Policies for Training Programs
Registration: Fee covers attendance for one person.
Payment: Must be made prior to the first day of the program.
Substitutes: A substitute may attend in place of the original registrant. Please notify us in advance.
Confirmation: Each registration will be confirmed by email. If not received, please call 734-358-7875.
Refund: If you cancel a registration, a refund will be issued (less $50 administrative fee) if your cancellation is received by Cokala at least 7 business days prior to the first day of the program. Send written notice of cancellation to office@cokala.com.
Cancellation: In the event of cancellation by Cokala or a change in hotel location or date of the program, registrants will be notified by Cokala immediately by email and telephone. Cokala is not responsible for any travel or other expenses incurred by any participant due to a change in program, program date or hotel cancellation or change.
Questions: If you have questions which aren't answered by this policy information, please call Cokala at 734-629-5155 or emai office@cokala.com